Terms of Service
By downloading, installing, or using Notexs, you agree to these Terms. They form a binding agreement between you and Notexs. If you have questions before agreeing, reach out at support@notexs.com.
Effective date: March 23, 2026
1. Acceptance of Terms
By accessing or using Notexs (the "Software") or creating an account on notexs.com, you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree, do not use the Software or Website. If you are using Notexs on behalf of an organisation, you represent that you have authority to bind that organisation.
2. Description of service
Notexs is a native desktop Markdown workspace for macOS, Windows, and Linux. It includes:
- —A local-first Markdown editor with rich preview and formatting tools
- —Optional encrypted cloud sync across devices (Pro plan)
- —AI writing assistant features subject to a fair-use policy (Pro plan)
- —Shareable read-only note links (Pro plan)
- —PDF document workflows, including advanced Typst-backed rendering in supported desktop builds
- —Mind mapping and document organisation features
3. Plans, pricing & payment
- Free plan
- Permanently free with no time limit. Includes the full Markdown editor and unlimited local documents. No credit card required.
- Pro Lifetime
- A one-time payment granting permanent access to all current and future Pro features. "Permanent" means for the operational lifetime of the product. In the unlikely event Notexs is discontinued, we will provide at least 12 months' notice and a full export tool. Early-adopter pricing is locked for life.
- Billing
- All payments are processed by Stripe, Inc. For subscription plans, you are charged at the start of each billing period.
- Refunds
- 30-day money-back guarantee on all purchases, no questions asked. Contact support@notexs.com within 30 days of purchase. After 30 days, all sales are final except where required by applicable consumer protection law.
- Price changes
- For active subscriptions, we will give at least 30 days' written notice before any price increase. Lifetime purchasers are not subject to price increases.
4. AI features & fair-use policy
Pro plans include AI writing assistance (summarisation, drafting, editing). The following applies:
- Intended use
- Personal writing assistance — drafting, editing, and summarising your own content. Not designed for bulk automated generation, resale of outputs, or operating automated pipelines.
- Fair-use limit
- Normal individual use will not reach any limit. We reserve the right to throttle accounts using AI features in ways that degrade service quality for other users.
- Content ownership
- You own all outputs generated with AI features. We make no claim to content you create using Notexs.
- EU AI Act
- Notexs does not use AI for high-risk purposes under Regulation (EU) 2024/1689. AI features are limited-risk writing tools. No AI system in Notexs makes consequential decisions about individuals.
- Your content & AI
- Documents passed to AI features are sent to our AI provider for processing and are not used to train models. See Privacy Policy for details.
5. Your responsibilities
You agree to:
- —Provide accurate account information and keep it up to date
- —Maintain the confidentiality of your account credentials
- —Use the service in compliance with all applicable laws
- —Not share copyrighted content you do not have rights to
- —Not use the service to store, transmit, or process unlawful content
- —Notify us promptly at support@notexs.com if you suspect unauthorised access to your account
6. Prohibited uses
You may not use Notexs to:
- —Store or distribute malware, ransomware, or malicious code
- —Harass, threaten, or harm other individuals
- —Impersonate another person or entity
- —Attempt to gain unauthorised access to our systems
- —Reverse engineer or decompile the application (except where permitted by applicable law)
- —Circumvent technical measures that limit access to features
- —Resell or sublicense the service without written permission
- —Generate or distribute content that violates applicable law
7. Intellectual property
- Your content
- You retain full ownership of all content you create. Notes are plain
.mdfiles on your device. By enabling cloud sync, you grant us a limited, non-exclusive, royalty-free licence to host and transmit your content solely to provide the service. - Our platform
- The Notexs application, website, design, trademarks, and proprietary code are owned by us and protected by copyright and other intellectual property laws. These Terms do not grant you any rights to use our trademarks or logos.
- Third-party technology and trademarks
- Notexs may include, interoperate with, or describe compatibility with third-party technologies, including the Typst compiler for advanced PDF document workflows. Third-party names remain the property of their respective owners and are used only to describe compatibility or the technology used. Notexs is not affiliated with, sponsored by, or endorsed by Typst GmbH. Third-party open-source components remain governed by their respective licences and notices.
8. Account termination
- By you
- Delete your account from account settings at any time. Deletion removes synced data within 30 days. Your local files are unaffected.
- By us
- We may suspend or terminate accounts that violate these Terms. For non-emergency situations, we provide at least 7 days' notice. On termination, we provide a 30-day window to export synced data.
9. Disclaimers & limitation of liability
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.
To the maximum extent permitted by law, our total liability for any claim arising from these Terms or the service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $100.
We are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of data, profits, or goodwill. Some jurisdictions do not allow these exclusions — in those cases, limitations apply to the fullest extent permitted by law.
Nothing in these Terms limits your rights as a consumer under the mandatory consumer protection laws of your country of residence.
10. Governing law & disputes
Disputes should first be raised by contacting us at support@notexs.com. We commit to responding within 15 business days and making a good-faith effort to resolve issues informally.
EU and UK consumers may use the European Commission's Online Dispute Resolution platform and retain their rights under mandatory consumer protection law regardless of these Terms.
11. Changes to these Terms
We will notify registered users by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance. If you disagree with updated Terms, you may terminate your account before they take effect.
Questions about these Terms?
We aim to write Terms that are actually readable. If anything is unclear, reach out.
Email: support@notexs.com
Response time: within 2 business days
